Support
Need help with your account, payments or cards?
Send us your request and our team will be in touch soon.
Your money’s safe space
Advanced security comes standard, with real-time monitoring, 2FA and biometric authentication safeguarding your account around the clock.
What is SUBBAL?
SUBBAL is an all-in-one fintech platform built for modern times, modern agencies and creators. It combines global payments, multi-currency accounts, cards, sub-balances, payroll, automated invoicing, and revenue splitting all in one place.
Who is SUBBAL built for?
SUBBAL is designed for agencies managing creators, creators working with agencies, online businesses selling worldwide, and teams that need structured accounts, cards, and global payments. SUBBAL also supports automated payment splitting to SubLync personal accounts.
How do automated revenue splits work?
All payments first arrive into the segregated creator parent account that you create once signed up.
Once funds are received into your account, the system instantly applies the agreed split percentage between the creator and the agency, as confirmed by mandate from both creators and agencies.
This means immediately:
– The creator receives their share directly into their SubLync account.
– The agency receives their share directly into their Subbal account.
There are:
- No manual calculations
- No internal transfers
- No payment delays
- No reconciliation errors
This ensures transparency, protection, and certainty for everyone involved.
Can I manage multiple currencies from one account?
Yes. You receive one multi-currency account that allows you to hold, receive, send, and manage funds across multiple currencies, with sub-balances to organize your finances clearly and efficiently.
Can I issue cards to my team?
Yes. You can instantly create virtual or order physical cards for individuals or shared groups. Set spending limits, control permissions, and track transactions in real time, all from one dashboard.
How does global payroll work?
You create your payroll template once.
Example: Add each team member’s salary, currency, and payment date. Save it to the platform as your fixed monthly payroll schedule.
Each month, simply review and approve. Payments are sent automatically to all team
members across different countries and currencies, accurately and on time.
You can edit amounts, add or remove team members, or adjust payment dates at any
time.
No re-uploading spreadsheets. No manual re-entry. Just structured, repeatable payroll — built for global teams.
Can I customise user access and permissions?
Yes. You can invite unlimited users and define exactly who can view balances, approve or send payments, and manage cards — ensuring the right level of access for every role within your team.
Is SUBBAL secure?
Yes. Security and safeguarding are built into the core of SUBBAL and SubLync.
We have partnered with leading regulated financial institutions and global banking providers to power our infrastructure, ensuring funds are held within safeguarded accounts and protected under strict regulatory frameworks.
Our platform includes:
- Real-time transaction monitoring
- Two-factor authentication (2FA)
- Biometric login
- Role-based access controls
- Encrypted data storage and transmission
- Advanced fraud detection systems
All funds are processed through secure banking rails and trusted global payment networks, with institutional-grade security standards applied across the platform.
Security isn’t an add-on, it’s foundational to how SUBBAL operates.
How is SUBBAL different from other payout or wallet platforms?
Most payout platforms focus purely on moving money. Wallet apps focus on storing money.
SUBBAL is built to structure, automate, and control how money flows between agencies and creators.
Funds are received into segregated parent accounts, automatically split based on agreed mandates, and distributed in real time.
Alongside multi-currency accounts, cards, payroll, and role-based permissions, this creates a complete operational platform, not just a payment tool.
SUBBAL also integrates directly with SubLync a dedicated personal account for creators. SubLync functions similarly to a modern digital banking app, allowing creators to hold funds, spend via card, and manage their money easily once it has been split and allocated.
This means agencies get control and automation, while creators receive a seamless personal financial experience.
SUBBAL isn’t just a wallet or payout processor. It’s financial infrastructure for the creator economy.
Have a different question?
