Privacy Notice

rev. August 2024

FACTS

WHAT DOES SUBBAL DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you   how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect, and share depend on the product or service you have with us. This information can include:

  • Social Security Number

  • Employment Information

  • Account Balances

  • Account and Transaction History

  • Checking Account Information and Payment History

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Subbal chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Subbal share?

Can you limit this sharing?

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations.

Yes

No

For our marketing purposes — to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes — information about your transactions and experiences

Yes

No

For our affiliates to market to you

Yes

Yes

For nonaffiliates to market to you

Yes

We do not Share

To limit our sharing

Visit us online:  https://www.subbal.com/privacy-policy/

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Email us at support@Subbal.com

WHO WE ARE

Who is providing this notice?

SUBBAL

WHAT WE DO

How does Subbal protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Subbal collect my personal information?

We collect your personal information, for example, when you

  • Open an Account

  • Provide Account Information

  • Apply for a Loan

  • Use your debit card

  • Deposit Money

  • Pay a Bill

We also collect your personal information from third parties (such as Subbal’s, affiliates and Financial Institutions we partner with).

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • affiliates from using your information to market to you

  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

DEFINITIONS

OTHER IMPORTANT INFORMATION

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Subbal and its subsidiaries and affiliates

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nonaffiliates we share with can include service providers, data processors, retailers, financial services companies.

FOR VERMONT RESIDENTS: We will not share information we collect about you with nonaffiliated third parties, except as permitted by Vermont law, such as to process your transactions or to maintain your account.

FOR CALIFORNIA RESIDENTS: We will not share information we collect about you with nonaffiliated third parties, except as permitted by California law, such as to process your transactions or to maintain your account. We will limit sharing among our companies to the extent required by California law.

FOR NEVADA RESIDENTS: We are providing this notice to you pursuant to Nevada law. If you prefer not to receive marketing calls from us, you may be placed on our internal Do Not Call List by writing to us at 19800 North Creek Parkway, Suite 202, Bothell, WA 98011. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protections, Office of the Nevada Attorney General, 555 E. Washington Street, Suite 3900, Las Vegas, NV 89101, phone number (702) 486-3132, email BCPINFO@ag.state.nv.us.

State laws may also provide you with specific privacy protections. We will comply with applicable state laws with respect to our use of your information.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include financial service providers and financial institutions.

Your money’s safe space

Advanced security comes standard, with real-time monitoring, 2FA and biometric authentication safeguarding your account around the clock.

Your money’s safe space

Advanced security comes standard, with real-time monitoring, 2FA and biometric authentication safeguarding your account around the clock.

Your money’s safe space

Advanced security comes standard, with real-time monitoring, 2FA and biometric authentication safeguarding your account around the clock.

Your money’s safe space

Advanced security comes standard, with real-time monitoring, 2FA and biometric authentication safeguarding your account around the clock.

FAQs

Everything you need to know about using Subbal

Have a different question?

What is SUBBAL?

Who is SUBBAL built for?

How do automated revenue splits work?

Can I manage multiple currencies from one account?

Can I issue cards to my team?

How does global payroll work?

Can I customise user access and permissions?

Is SUBBAL secure?

How is SUBBAL different from other payout or wallet platforms?

FAQs

Everything you need to know about using Subbal

Have a different question?

What is SUBBAL?

Who is SUBBAL built for?

How do automated revenue splits work?

Can I manage multiple currencies from one account?

Can I issue cards to my team?

How does global payroll work?

Can I customise user access and permissions?

Is SUBBAL secure?

How is SUBBAL different from other payout or wallet platforms?

FAQs

Everything you need to know about using Subbal

What is SUBBAL?

Who is SUBBAL built for?

How do automated revenue splits work?

Can I manage multiple currencies from one account?

Can I issue cards to my team?

How does global payroll work?

Can I customise user access and permissions?

Is SUBBAL secure?

How is SUBBAL different from other payout or wallet platforms?

Have a different question?

FAQs

Everything you need to know about using Subbal

What is SUBBAL?

Who is SUBBAL built for?

How do automated revenue splits work?

Can I manage multiple currencies from one account?

Can I issue cards to my team?

How does global payroll work?

Can I customise user access and permissions?

Is SUBBAL secure?

How is SUBBAL different from other payout or wallet platforms?

Have a different question?

Banking solution that works as fast as you create

Ready to take control of your money?

Banking solution that works as fast as you create

Ready to take control of your money?

Banking solution that works as fast as you create

Ready to take control of your money?

Banking solution that works as fast as you create

Ready to take control of your money?

SUBBAL is not a bank. Deposits held at Cross River Bank, Member FDIC, insured up to $250,000. The SUBBAL Account and SUBBAL VISA® Card are provided by Cross River Bank, Member FDIC. By accepting the terms of the account, you consent to receiving a Visa virtual and/or physical debit card.

2026 © Subbal. All rights reserved.

SUBBAL is not a bank. Deposits held at Cross River Bank, Member FDIC, insured up to $250,000. The SUBBAL Account and SUBBAL VISA® Card are provided by Cross River Bank, Member FDIC. By accepting the terms of the account, you consent to receiving a Visa virtual and/or physical debit card.

2026 © Subbal. All rights reserved.

SUBBAL is not a bank. Deposits held at Cross River Bank, Member FDIC, insured up to $250,000. The SUBBAL Account and SUBBAL VISA® Card are provided by Cross River Bank, Member FDIC. By accepting the terms of the account, you consent to receiving a Visa virtual and/or physical debit card.

2026 © Subbal. All rights reserved.

SUBBAL is not a bank. Deposits held at Cross River Bank, Member FDIC, insured up to $250,000. The SUBBAL Account and SUBBAL VISA® Card are provided by Cross River Bank, Member FDIC. By accepting the terms of the account, you consent to receiving a Visa virtual and/or physical debit card.

2026 © Subbal. All rights reserved.